Accessibility

The Groupama Group is committed to making its website accessible in accordance with article 47 of law no. 2005-102 of February 11, 2005.

To this end, a digital accessibility plan and action plan are currently being drawn up.

Click below to read our 2023/2025 multi-year digital accessibility plan (only french version)

2023/2025 Multi-year digital accessibility plan

Declaration of accessibility applying to the www.groupama.com website:

Compliance status

The www.groupama.com website is partially compliant with the general accessibility guidelines due to the non-conformities listed below.

Test results

The compliance audit carried out by Temesis revealed that :

50% of RGAA criteria are met.

This percentage corresponds to :

  • 32 compliant criteria
  • 28 non-compliant criteria
  • 46 criteria not applicable

Establishment of this declaration of accessibility

This declaration was drawn up on november 25th, 2024.

Technologies used to create the website

  • HTML
  • CSS
  • JavaScript

User agents, assistive technologies and tools used to verify accessibility

Web page tests were carried out with the following combinations of web browsers and screen readers:

  • NVDA 2024.3, Firefox 132.0.2
  • Jaws 2023, Firefox 132.0.2
  • VoiceOver, Safari

The following tools were used during the evaluation:

  • WCAG contrast checker​
  • HeadingsMap​
  • Web developer​
  • ARC Toolkit

Feedback and contact

If you are unable to access a content or service, you can contact the website manager to be directed to an accessible alternative or obtain the content in another form.

Send a message via our online form

Contact us by post at the following address
8 & 10 rue d’Astorg
75008 PARIS
01 44 56 77 77

Appeal procedure

This procedure is to be used in the following case.

You have notified the website manager of a lack of accessibility that is preventing you from accessing content or services on the portal, and you have not received a satisfactory response.

Write a message to the Défenseur des droits (https://formulaire.defenseurdesdroits.fr/)
Contact the Rights Defender delegate in your region ( https://www.defenseurdesdroits.fr/saisir/delegues)
Send a letter by post (free, do not use a stamp) Défenseur des droits
Freephone 71120 / 75342 Paris CEDEX 07